Is super.com fraud?

• Subscription Services: Users might unintentionally enroll in recurring subscription plans, leading to regular charges on their accounts.
• Trial Period Charges: After a free trial, some users are surprised by charges if they forget to cancel their subscription before the trial ends.
• In-App Purchases: Customers might incur charges from in-app purchases or additional features they activated within services offered by Super Inc.
• Product Purchases: Users may make one-time purchases for products or services, resulting in direct charges showing up on their statements.
• Auto-Renewal Options: If a service has auto-renewal settings, users may not be aware that they will be charged unless they opt out.
• Family Sharing Accounts: Charges might also stem from shared family accounts where another user makes a purchase that affects the billing of all members.
• Membership Fees: Some users might sign up for premium memberships that come with additional features, incurring monthly or yearly fees.
• Payment Errors: There may be instances of duplicate charges or billing errors that result in multiple payments for the same service.
• Third-Party Transactions: Users sometimes forget that they purchased something through a third party that uses Super Inc.'s payment processing, leading to confusion about the charges.
• Gift Cards or Credits: Redeeming gift cards or credits can sometimes lead to unexpected charges if the funds run out, and payment information is still active.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the super .com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the super .com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with super .com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.